Terms and Conditions

Introduction

Welcome to TIMLIA. These Terms and Conditions govern your use of our website and services. By accessing or using our website or making a booking, you agree to comply with these terms. Please read them carefully before proceeding.

Definitions

• “Company” refers to TIMLIA, located at 2711 Swartwitpens Road, Marloth Park.
• “Guest(s)” refers to any individual or group using our accommodation or services.
• “Services” refer to the accommodation and related offerings provided by TIMLIA.

Use of Services

1. Eligibility: Guests must be 18 years or older to make a booking.
2. Bookings: All bookings are subject to availability and confirmation by TIMLIA. A booking is considered complete only upon receipt of payment.
3. Payments: Full payment is required to secure your booking. Accepted payment methods will be provided during the booking process.

Check-In and Check-Out

• Check-In: Check-in time is typically after 2:00 PM. Guests must notify the company of late arrivals.
• Check-Out: Check-out time is by 10:00 AM. Late check-out may incur additional fees.

Cancellation and Refunds

1. Cancellation Policy: Cancellation terms will be communicated at the time of booking. Refunds, if applicable, will be processed according to these terms.
2. Force Majeure: TIMLIA is not liable for cancellations due to unforeseen circumstances beyond our control (e.g., natural disasters, power outages).

Guest Responsibilities

1. Conduct: Guests must respect the property, other guests, and local wildlife.
2. Damages: Guests are responsible for any damage caused to the property during their stay and may be charged for repairs or replacements.
3. Prohibited Activities: Illegal activities, excessive noise, or any behavior causing disturbance are strictly prohibited.

Amenities and Services

1. Wi-Fi: High-speed internet is provided as part of the stay; however, uninterrupted service cannot be guaranteed.
2. Security: While reasonable measures are taken to ensure guest safety, TIMLIA is not liable for loss or theft of personal belongings.
3. Cleaning: Basic cleaning services are provided during the stay. Additional cleaning requests may incur extra charges.

Liability and Disclaimers

1. TIMLIA is not responsible for any injury, loss, or damage sustained by guests or their belongings during their stay.
2. Guests use the property and amenities at their own risk. It is recommended that guests secure appropriate travel insurance.

Privacy

Your personal information is handled in accordance with our Privacy Policy, which is available on our website.

Modifications

TIMLIA reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes shall be resolved in South African courts.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

TIMLIA
2711 Swartwitpens Road, Marloth Park
Phone: 067 376 8054
Email: info@timlia.co.za